1 x GH50 Gaming Headset
We can only accept returns on new and unopened product or defective products.
Contact us for a return number RMA before sending the item back.
Defective products are returned for REPLACEMENT ONLY with the same product/model.
The defective product must be in original factory carton with all original packing materials.
All miscellaneous materials such as manuals, accessories and cables must be included. If any of these materials are missing, your account will be billed accordingly.
Returns must be shipped freight prepaid. Products received without an RA number, freight collect, not approved for return, or in any way not meeting the above criteria, will be refused.
See example below:
You may return any unopened Brand New product within 14 days of your product`s shipping date. Shipping and Handling Charges are NOT refundable. Please note that All returns must have an RMA#.
You may return all defective products (after receiving an RMA#) for credit or exchange within 14 days from the date of shipment. If part of a product is defective, please return the whole product, including all manuals and accessories, in the original packaging. If one of these terms are not met there will be up to a 20% restocking fee. If you choose to return a defective unit for a refund, the shipping and handling charges are non-refundable.
Warranty is voided if serial tags, receiving numbers, product stickers, or manufacturer seals have been removed, altered or tampered with. Warranty is voided due to mishandling, improper use, or defacing of the product.